Privacy Policy

This privacy policy explains how our organization uses the personal data we collect when you use our websites and systems.

At Houer Group, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Houer Group and how we use it. Before we start, we want to reinforce our commitment to your privacy and data protection. At Houer Group, privacy is at the core of our processes and embedded in our organizational culture, with all employees and partners respecting privacy and data protection.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through the appropriate channels.

Who We Are and What We Do?

Houer is a business group with recognized expertise in advising public bodies and private entities on structuring public service projects, including concessions and public-private partnerships.

General Data Protection Law (LGPD)

From the moment we collect your information, we become a data controller. Houer Group will keep your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies and terms.

Houer Group does not knowingly collect any Personally Identifiable Information from children and adolescents. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

If you wish to be informed about what personal information we hold about you, please contact us.

Data Subject Rights

If you reside in Brazil, you have certain data protection rights defined by Law 13.709/2018, the LGPD. As the owner of your data, you can request from us the following information:

I) confirmation of the existence of processing;

II) access to your data;

III) correction of incomplete, inaccurate, or outdated data;

IV) anonymization, blocking, or deletion of unnecessary, excessive data, or data processed in noncompliance;

V) portability of data to another service or product provider, upon express request, according to the regulation of the national authority, observing commercial and industrial secrets;

VI) deletion of personal data processed with the consent of the holder (except in scenarios where there is another legal basis that allows keeping them);

VII) information of public and private entities with which we share your data;

VIII) information about the possibility of not providing consent and about the consequences of refusal;

IX) revocation of consent, if applicable.

If you wish to exercise any of these rights or want more information, you can contact us through:

Email: tecnologia@houer.com.br

Phone: +55 (31) 3508 - 7375

We will review your request and return with the information within 15 days, as stipulated by the LGPD.

Log Files

Houer Group's computer systems follow a standard procedure for using log files. These files log visitors when they visit our websites and web systems. Hosting companies do this as part of the hosting services' analytics in accordance with the Civil Rights Framework for the Internet (Law No. 12.965, April 23, 2014). The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. They are not linked to any personally identifiable information. The purpose of the information is to analyze trends, administer the site, track users' movement on the website, and gather demographic information.

Cookies and Web Beacons

Like any other web system, the Houer Group's website/system may use 'cookies'. These cookies are used to store information, including the visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by personalizing the content of our web page based on the type of browser the visitors use and/or other information.

You can choose to disable cookies through your browser's individual settings. For more detailed information on managing cookies with specific web browsers, it can be found on the browsers' respective websites.

Data Sharing

At Houer Group, we may share some of your data, but only for the purposes mentioned and we will never sell your data or send it to other companies or partners with the aim of gaining any undisclosed and harmful advantage to you.

We only share the data necessary for a specific purpose with certain companies and organizations which may include:

Our suppliers and partners undergo a rigorous evaluation and selection process regarding the principles of quality, governance, and security of the data potentially shared.

Third-Party Privacy Policies

The Houer Group Privacy Policy does not apply to other advertisers or websites. Therefore, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions on how to opt-out of certain options.

Retention and Disposal

We always look at the intended purpose to keep your data only as long as necessary. Once the purpose is achieved, your data is disposed of. In cases where we have a regulatory obligation or contract compliance, we only retain the data for the period required by relevant legislation.

Likewise, we always respect your aforementioned rights, and in the event of a deletion request, especially in the case of marketing emails, content, etc., we will promptly fulfill your request for erasure.

Data Security and Cybersecurity

We have an information security policy and various technical and administrative controls implemented. Therefore, we rely on solutions for our protection on the network, servers, workstations, databases, email systems, applications, etc., keeping them updated, we have continuity management and periodically review our physical and digital security controls.

Furthermore, viewing security as an important value, we choose only reliable operators who take security seriously.

Policy Update

Whenever this policy is updated or a new process with your personal data is used, you will be notified.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.